Unit 214 · Freightliner Cascadia
- Front brake pads
- completed
- Rotors
- completed
- Air line leak
- quote drafted
- Next PM due
- in 6,000 mi
For diesel, fleet, and truck repair shops
Your techs turn wrenches. The paperwork writes itself.
A technician leaves a quick voice note after the job. ServiceBrief AI turns it into a clean work order, driver-ready summary, follow-up reminder, and quote draft—waiting for your approval.
No credit cardSet up in minutesNothing sends without approval
Bay 3 · Ready for review
Work order ready3 minutes after voice note
Running the office for
Reyes Diesel & FleetIronhaul Truck RepairBlackridge Fleet ServicePrairie Line Trucking Co.Summit Rig & Axle
Try one real shop note
Paste one messy note. Get a polished work order.
Write it exactly how your technician would—shorthand, typos, and all. We will email the structured sample so you can judge the output yourself.
No loginNo credit cardDelivered by email
Missed calls still become work
A missed shop call becomes a work order.
Give the shop a company number. When a driver or dispatcher calls and nobody picks up, the voicemail is not left sitting on a phone. ServiceBrief turns it into a work-order brief: who called, which unit, and what to do next.
Reyes Diesel & Fleet
Shop line
(432) 555-0194
Recents
Midwest LogisticsMissed+1 (312) 555-0168
Voicemail · 0:22
“Unit 214 down on I-20. No heat in the cab. Driver needs a callback and a tow window.”
ServiceBrief
Work order createdWO-4471
Unit 214 · Freightliner Cascadia
- Dispatcher, callback, and unit captured
- Cab heat failure added to the work order
- Follow-up queued so the breakdown does not vanish
The shop reviews the brief before anything is dispatched or sent.
From bay note to office-ready
Your technician talks. Your service writer gets structure.
No long forms at the parts counter. Capture work while details are fresh, then review everything before it leaves the shop.
“Unit 214, front pads were worn down to metal, swapped them and turned the rotors. Air line has a slow leak, told the driver we would quote it. Next PM is due in about six thousand miles.”
- Clean work order with problem, repair, and parts
- Plain-language driver summary
- Next-PM follow-up reminder
- Air-line repair quote draft
Nothing goes to the fleet until your team approves it.
Built for unreliable signal
No signal? Keep work moving.
Weak coverage should not slow your team down. ServiceBrief keeps work moving offline and syncs everything when your connection returns.
Basements, rooftops, and remote sites stay productive.
OfflineWork saved on device
- 01
Keep working
Capture notes and update details without a connection.
- 02
Saved offline
ServiceBrief keeps your progress ready on the device.
- 03
Synced when connected
Once signal returns, your work syncs automatically.
Connection restoredWork synced and ready for the office
How it works
Three steps. No training day needed.
Say it like you tell the service writer
After the job, record a short voice note with work completed, findings, and next steps.
ServiceBrief AI organizes the details
The note becomes a work order, driver summary, follow-up, and quote opportunity.
Review, edit, and approve
Your team stays in control. Edit anything, approve when ready, then export or send.
Shops like yours, getting the bay back
“We stopped losing quotes on the clipboard. Last month we sent out eleven repair estimates we would have forgotten about.”
MRMarco ReyesOwner, Reyes Diesel & Fleet — Odessa, TX
“Work orders that took our writer 35 minutes to type now take four. She is actually off the phone by six.”
DHDana HoltService Manager, Ironhaul Truck Repair — Elkhart, IN
See what ServiceBrief AI does with one real shop note.
Paste a note from a recent repair. Get the polished sample in your inbox in minutes.
Get my free sample work orderNothing sends without your approvalYour notes stay privateReal people on support