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For HVAC, plumbing, electrical & roofing teams

Your techs do the work. The paperwork writes itself.

A tech leaves a quick voice note after the job. You get a tidy report, a follow-up reminder, and a quote draft - ready for your OK before anything reaches the customer.

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Technician recording a voice note next to his service van

Report ready for review
2 min after the voice note

Not ready for a trial?

Paste one messy note. We'll email back the report.

Write it exactly how your tech would: typos, shorthand, all of it. In a few minutes you'll see what your office could be getting after every job.

No loginNo credit cardIn your inbox in minutes

We only use your note to build your sample. No spam, ever.

Missed calls still become work

A missed call becomes a job brief.

Give the office a company number. When a customer calls and nobody picks up, the voicemail is not left sitting on a phone. ServiceBrief turns it into a job-ready brief: who called, what they need, and what to do next.

Coastal Air & Heat

Office line

(831) 329-0257

Recents

Sarah M.Missed+1 (415) 555-0182
Voicemail · 0:18

No heat upstairs since last night. Tenant home all day. Please call back.

Missed on the company line

ServiceBrief

Job brief created

JOB-1108

No heat — upstairs zone

  • Customer, callback, and issue captured
  • 123 Maple Ridge Dr added to the job
  • Follow-up queued so the lead does not vanish

The office reviews the brief before anything is dispatched or sent.

Ready for the office to review

From a note in the truck to a report the office loves

No forms, no typing at the kitchen table. Your tech talks the way they always do.

What your tech says

Done at the Hendersons - upstairs AC was blowing warm, weak capacitor, swapped it, cooling fine now. Coils could use a cleaning next visit, and she asked what a maintenance plan costs.

What lands on your desk
  • Clean service report - problem, fix, parts used
  • Customer summary - friendly, ready to send
  • Follow-up reminder - coil cleaning, next visit
  • $Quote draft - maintenance plan she asked about

Nothing goes to the customer until you approve it.

Built for unreliable signal

No signal? Keep work moving.

Weak coverage should not slow your team down. ServiceBrief keeps work moving offline and syncs everything when your connection returns.

Basements, rooftops, and remote sites stay productive.
OfflineWork saved on device
  1. 01

    Keep working

    Capture notes and update details without a connection.

  2. 02

    Saved offline

    ServiceBrief keeps your progress ready on the device.

  3. 03

    Synced when connected

    Once signal returns, your work syncs automatically.

Connection restoredWork synced and ready for the office

Three steps. No training day needed.

1

Say it like you'd say it to the office

After the job, your tech records a quick voice note or texts a few lines. That's the whole job for them.

2

It gets tidied up for you

The note becomes a clean report, a customer-friendly summary, and any quotes or follow-ups it mentioned.

3

You give it the OK

Everything waits in one place for your review. One tap to approve and send, or edit it first.

Teams like yours, getting their evenings back

We stopped losing quotes in the truck. Last month we sent nine quotes we would have flat-out forgotten.

Marcus BennettMarcus BennettOwner, Summit Heating & Air — Cedar Ridge, AZ

Reports that took my office manager 40 minutes now take 4. She actually leaves on time.

Elena BrooksElena BrooksOperations Manager, BlueRiver Plumbing — Fairview, MI

See what it does with one of your real notes

Paste one messy note, get the polished version in your inbox in minutes. If it doesn't impress you, you've lost 45 seconds.

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Nothing sends without your say-soYour notes stay private - never soldReal people on support